Arlington Heights Merchant Bank








Frequently Asked Questions
  Online Transactions

Q: How can I accept credit cards online?
A: Register with ahmb.net. To use our Charge-Now service, you will also need a credit card merchant account. (If you already have one, you don't need a new one.) Once your merchant account is established, setup can be completed quickly. Your web site can be hosted on any server without compromising the security of your customers' data.

Q: What are the advantages of real-time authorizations?
A: Instead of obtaining a customer's credit card information online and then processing it offline, transactions are authorized immediately.

Q: Must my order forms reside on ahmb.net's server?
A: No. All of your pages and order forms can reside on any server, giving you complete control. Your order forms are posted to a CGI (Common Gateway Interface) script on ahmb.net's secure server via SSL. After each transaction is complete, ahmb.net redirects your customer to the web page or CGI script of your choosing.

Q: Does a customer need to belong to an online bank to use this system?
A: No. Your customers don't need to meet any special requirements.

Q: What are the dangers of abuse?
A: ahmb.net's security standards are unsurpassed. Since account information is not transmitted unencrypted or stored on the Internet, there is no threat of information theft.

Q: Can I post a credit to a customer's credit card?
A: Yes. ahmb.net has designed RediCharge to be a fully functional point-of-sale (POS) service. An online interface is provided, enabling you to post credits to a customers' accounts. This function is performed on our secure server in a password-protected environment.

  General

Q: What information do customers provide for order processing?
A: For checks: Customers provide name, address, phone number, and bank account routing number. They can include an email address if applicable.

For cards: Customers provide name, address, phone number, credit card number, and credit card expiration date.

Q: How does a customer keep track of the transaction?
A: An email notification is sent to customers with complete order details. The transaction appears on their monthly statement.

Q: Can ahmb.net help me obtain a credit card merchant account?
A: Yes. Please see our online merchant account information.

Q: Do I need a credit card terminal?
A: No. Once you register with ahmb.net, there is no need to lease or buy credit card processing hardware or install any software.

Q: How do I get paid?
A: RediCharge: Funds are deposited directly into your bank account, according to your agreement with your credit card processor. RediEFT: Funds are transferred from your customer's bank account into your own.